• Success Criterion 1.3.2
  • Conformance level A

Visible Page Text Completely Skipped by the Screen Reader

1.3.2 — Meaningful Sequence

Scenario

Setting

A subscription box service's account settings

What’s wrong

Visible text content is skipped entirely by the screen reader (missing from the accessibility tree) — sighted users see information that assistive technology users never encounter at all.

Example

A subscription box service's account settings shows the problem clearly: visible text content is skipped entirely by the screen reader (missing from the accessibility tree) — sighted users see information that assistive technology users never encounter at all.

Why it matters

Screen-reader and keyboard users who encounter content in DOM order. Here, on a subscription box service's account settings, the result is they can't tell what's going on without extra effort.

How to test

Read the full page with a screen reader: if visible text you can see on screen is never announced at all, check whether it's excluded from the accessibility tree (e.g., aria-hidden or CSS visibility tricks).

How to fix

The screen reader must read content in an order matching the visual/logical order, item by item — nothing skipped, merged, fragmented, or added.

Outcome

After the fix, the same visitor to a subscription box service's account settings can now understand how the page is organized.

Who is affected

Screen-reader and keyboard users who encounter content in DOM order.

Learn more