SaaS and B2B Software Accessibility Services

SaaS accessibility means people with disabilities can use your software product with assistive technology, keyboard navigation, zoom, captions, clear forms, accessible charts, proper semantics, and predictable workflows. It applies to public pages, authenticated areas, dashboards, components, settings, billing, reports, and admin panels.

A SaaS accessibility audit tests the parts of your product customers actually use: marketing and pricing pages, sign-up, login and SSO, onboarding, dashboards, data tables, forms, editors, notifications, settings, billing and admin roles. We combine automated scans with manual keyboard, zoom and screen reader testing (NVDA, JAWS and VoiceOver), map every finding to a WCAG 2.2 success criterion and the affected component, and give developers reproduction steps and fix guidance. Start with the $500 Quick Audit or see the format in our sample audit report.

The most durable fixes happen in source code, starting with shared design system components such as buttons, dialogs, menus, comboboxes, tables and date pickers, so one fix repairs every screen that uses them. Overlay widgets do not fix the underlying code. We pair with your engineers or fix issues directly through accessibility remediation and accessible React development, retest each fix with assistive technology, and help you add automated checks to CI so regressions are caught before release.

Yes. Each engagement covers WCAG 2.2 AA testing, task-based testing of real user workflows with screen readers and keyboard-only navigation, and a developer handoff: findings grouped by component with severity, WCAG references, reproduction steps and code-level guidance your team can turn into Jira or GitHub tickets. We join walkthrough calls, review pull requests and retest fixes. Compare packages on the pricing page, book a free 30-minute call to scope the work, or book a $100 technical consultation if your developers need answers now.

The current ITI template is VPAT 2.5Rev, which comes in four editions: WCAG (WCAG 2.0, 2.1 and 2.2), 508 (Revised Section 508 for US federal buyers), EU (EN 301 549) and INT (all three). Choose the edition that matches where your next deals come from; SaaS vendors selling internationally often use INT. Learn more in our VPAT for SaaS guide or request a VPAT quote.

WCAG is the most common technical standard used to evaluate SaaS accessibility. Enterprise buyers, procurement teams, government customers, education customers, and regulated industries often ask SaaS vendors about WCAG conformance, VPATs, accessibility roadmaps, and remediation status.

Often, yes, in practice. The ADA does not name a technical standard for private businesses, but the Department of Justice says businesses open to the public must make their web content accessible (ADA.gov web guidance), and customer-facing SaaS websites and apps can be named in ADA Title III lawsuits. B2B vendors also inherit the requirement from customers: under the ADA Title II web rule, state and local governments and public universities must meet WCAG 2.1 AA for content they provide through contracts and licenses by April 26, 2027 (populations of 50,000 or more) or April 26, 2028 (ADA.gov fact sheet), and US federal agencies buy against the Section 508 Standards. We do not give legal advice, but our ADA and Section 508 audit gives you the evidence these buyers ask for. See the Title II deadline guide.

Usually not directly. The European Accessibility Act (Directive (EU) 2019/882) has applied since 28 June 2025 to listed products and to services provided to consumers, such as ecommerce, consumer banking, electronic communications, e-books and passenger transport websites and apps. A SaaS product sold only to businesses is generally outside its direct scope. A B2C app, or a platform that runs a consumer-facing service for your customers such as an online store or a banking front end, can be in scope, and your customers may then ask you for evidence. Microenterprises (fewer than 10 staff and no more than EUR 2 million in annual turnover or balance sheet) that provide services are exempt. EU public sector buyers also refer to EN 301 549 in procurement. See our European Accessibility Act guide and EU accessibility compliance audit.

The six Level A and AA criteria added in WCAG 2.2 all show up in SaaS products: Accessible Authentication (3.3.8) for login, SSO and one-time codes; Focus Not Obscured (2.4.11) for sticky toolbars, banners and chat widgets; Dragging Movements (2.5.7) for kanban boards and drag-to-reorder lists; Target Size (2.5.8) for icon-only buttons and table row actions; Consistent Help (3.2.6) for help and chat placement; and Redundant Entry (3.3.7) for multi-step onboarding. Older criteria still cause most failures in apps, especially name, role and value for custom controls (4.1.2), status messages (4.1.3), keyboard access (2.1.1) and focus order (2.4.3).

Yes. We build accessible React and Next.js front ends, design systems and WordPress marketing sites, test them against WCAG 2.2 AA with screen readers and a keyboard before launch, and can document conformance in a VPAT so your sales team can answer procurement checklists from day one. If you are rebuilding a legacy app, we can audit the old version first so the new build avoids the same barriers. See accessible React development, accessible WordPress development, or tell us about your project in the free accessibility needs assessment.

No. Accessibility experts and disability organisations broadly agree that overlay widgets do not fix the underlying code, and in a SaaS product they cannot reach the components, focus handling and ARIA inside your logged-in app. In April 2025 the FTC finalized a $1 million order against accessiBe that bars it from claiming its tool makes any website WCAG compliant without evidence, and EcomBack counted 496 ADA website lawsuits from January to June 2026 against sites that already had a widget. Enterprise buyers expect an ACR based on manual testing. Our overlay lawsuit analysis explains the evidence.

Choose a provider that tests your authenticated product manually with real screen readers and a keyboard rather than selling a scan or an overlay, maps every issue to a WCAG 2.2 success criterion with fix guidance your developers can use, can help fix the issues and retest them, and writes VPATs only from actual test results. Ask for a sample report and published prices. Ours are on the pricing page: a $100 one-hour consultation, the $500 Quick Audit and the $2,000 Complete Audit, led by our founder, who is IAAP certified (CPACC, WAS, CPWA) and has 10+ years of experience. Review the sample audit report before you decide.

It depends on how many templates, user roles and workflows are in scope. Send us your product URL and target standard and we reply with a scope and a fixed price within 2 business days. As a reference point, we delivered a tested, procurement-ready Accessibility Conformance Report for the Happeo social intranet app in 7 days; read the Happeo VPAT case study or request a VPAT quote.

Yes. We can audit authenticated SaaS workflows using staging environments, approved test accounts, or guided access. This is important because dashboards, settings, billing, team management, and reports often contain the most important accessibility risks.

Yes. We test and remediate React applications, including custom components, routing, modals, data tables, forms, focus management, ARIA usage, and design system patterns. We also support Next.js and other modern frontend frameworks.

Yes. We review component libraries, tokens, color systems, typography, focus states, interaction patterns, documentation, and accessibility acceptance criteria. Design system accessibility helps prevent the same issue from appearing across many product screens.

Yes. We prepare VPATs and Accessibility Conformance Reports for SaaS applications based on actual accessibility testing, using the current ITI VPAT 2.5Rev template. For Happeo we delivered a tested ACR in 7 days (see the Happeo VPAT case study). VPAT support is useful for enterprise sales, public-sector procurement, education customers, healthcare procurement and vendor questionnaires. Request a VPAT quote or read about our VPAT and ACR documentation service.

Yes. Accessibility can fit into Agile through design reviews, component acceptance criteria, sprint validation, regression tests, developer support, QA checklists, and release verification. We help teams avoid treating accessibility as a final QA step.

Yes. We test dashboards, charts, tables, filters, cards, KPI widgets, navigation, exports, and responsive behavior. We focus on keyboard navigation, accessible data visualization, screen reader clarity, and low-vision support.

A SaaS product should be audited before major releases, after significant design system changes, before enterprise procurement, and periodically as workflows evolve. Ongoing regression checks help prevent accessibility debt from returning.

Yes. We test responsive web apps, progressive web apps, and mobile apps where scope allows. Mobile checks can include VoiceOver, TalkBack, touch target size, zoom, focus order, gestures, and screen reader labels.

Yes. We can review buttons, dialogs, dropdowns, date pickers, tabs, accordions, comboboxes, tooltips, popovers, tables, editors, charts, and upload components. Component-level fixes are one of the fastest ways to reduce accessibility debt.

Yes. Regression accessibility testing can include automated checks, manual keyboard testing, screen reader smoke tests, component tests, and release validation for high-risk workflows.

Our packages are listed on the accessibility audit pricing page. A one-hour technical consultation (audit walkthrough, developer Q&A or live issue review) is $100; first conversations are a free 30-minute call. The Quick Audit is $500 for up to 5 page templates with a top-10 issues report mapped to WCAG 2.2, which suits a marketing site plus a first look at key product screens. The Complete Audit is $2,000 for up to 25 page templates or key user flows, with a full manual audit and a retest of fixed issues. VPAT/ACR documentation and remediation are scoped separately; request a VPAT quote if procurement needs one.

Yes. We can support ongoing releases with accessibility QA, sprint reviews, component guidance, retesting, developer office hours, CI/CD recommendations, and roadmap planning.

Yes. We audit Angular, Vue, Next.js, React, Svelte, Blazor, ASP.NET, Java Spring, Electron, PWAs, and design systems. The accessibility principles are consistent, but implementation guidance is adapted to the stack.

Yes. We can advise on axe-core, Playwright, Cypress, GitHub Actions, Azure DevOps, Storybook checks, component tests, and practical thresholds so automated testing supports release quality without replacing manual review.

No. Automated tools are useful but cannot fully test keyboard workflows, screen reader usability, focus management, chart alternatives, meaningful labels, route changes, or complex authenticated journeys. We combine automation with manual testing.

Yes. We can support VPATs, ACRs, procurement questionnaires, accessibility statements, remediation plans, and evidence for enterprise customers that ask about accessibility maturity.

Yes. We test plan selection, checkout, invoices, payment forms, billing settings, subscription changes, confirmations, errors, and account ownership workflows for accessibility barriers.

Yes. We test prompt inputs, generated response regions, chat history, citations, file uploads, loading states, feedback controls, and keyboard/screen reader workflows for AI products.

Yes. We provide training for designers, developers, QA, product managers, and leadership on WCAG, accessible components, testing workflows, design review, and Agile accessibility practices.

Yes. Retesting confirms whether fixes resolve the original issue and whether the user workflow is accessible with keyboard, screen reader, zoom, responsive layouts, and expected browser combinations.

Book the free 30-minute call if this is your first conversation with us. We learn about your product, user roles, release plans and what buyers are asking for (for example a VPAT for an enterprise or public sector deal), then recommend a package or send a quote. It is the right first step for most SaaS teams. Book the $100 one-hour consultation when you need a hands-on technical session now, such as walking through an existing audit or ACR, talking with your developers about specific components and fixes, or reviewing a live product issue on screen.

Every SaaS audit is led by founder Mohammad Shadab Saifi, who holds the IAAP CPACC, WAS and CPWA certifications, is a DHS Section 508 Trusted Tester and has 10+ years of accessibility audits, remediation and accessible development, including work at Deque Software and Pivotal Accessibility. He scopes the work, tests key workflows by hand with screen readers and a keyboard, and reviews every finding and ACR entry before it reaches your team. Read the founder profile or check the format first in our sample audit report.

Run a public page, such as your marketing site or login screen, through AccessibilityScore.in, our free WCAG accessibility scan powered by axe-core. It gives you a website accessibility score with issue-level remediation guidance. Treat it as a starting point: automated scans cannot reach authenticated workflows or judge keyboard and screen reader use, so a manual audit is still needed for procurement evidence. The $500 Quick Audit covers up to 5 templates by hand, and the Complete Audit ($2,000) covers up to 25 templates or key user flows.