• Success Criterion 1.3.4
  • Conformance level AA

Video Player Forcing Landscape Fullscreen for Ordinary Content

1.3.4 — Orientation

Scenario

Setting

A car-rental site's checkout flow

What’s wrong

Video player forcing landscape fullscreen with no portrait playback for non-essential content.

Example

On a car-rental site's checkout flow, a visitor hits this wall: video player forcing landscape fullscreen with no portrait playback for non-essential content.

Why it matters

People whose devices are mounted or who cannot rotate a display freely. Here, on a car-rental site's checkout flow, the result is they can't perceive part of the content because of how it's displayed.

How to test

Rotate to portrait during video playback: if the player forces landscape fullscreen with no portrait playback option for non-essential video, it fails.

How to fix

The page/app must remain fully usable in both portrait and landscape, with the layout intact after rotation.

Outcome

After the fix, the same visitor to a car-rental site's checkout flow can now read the text clearly against its background.

Who is affected

People whose devices are mounted or who cannot rotate a display freely.

Learn more