• Success Criterion 1.4.10
  • Conformance level AA
  • W3C reference F102

Content or Controls That Vanish Entirely When the Page Reflows

1.4.10 — Reflow

Scenario

Setting

A social media platform's settings menu

What’s wrong

When the page reflows at small width / high zoom, some content or controls simply disappear with no other way to reach them.

Example

A social media platform's settings menu shows the problem clearly: when the page reflows at small width / high zoom, some content or controls simply disappear with no other way to reach them.

Why it matters

Low-vision users at high zoom and people reading on narrow mobile viewports. Here, on a social media platform's settings menu, the result is they can't perceive part of the content because of how it's displayed.

How to test

Set the viewport to 320 CSS px wide (or zoom desktop to 400%): scroll only vertically and check that no content or controls have vanished compared to the normal view.

How to fix

Keep all content and controls available at 320px — reflow, stack, or provide an accessible alternative path.

Outcome

After the fix, the same visitor to a social media platform's settings menu can now read the text clearly against its background.

Who is affected

Low-vision users at high zoom and people reading on narrow mobile viewports.

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