• Success Criterion 2.5.3
  • Conformance level A

Title Attribute Overriding a Control’s Intended Accessible Name

2.5.3 — Label in Name

Scenario

Setting

A customer-support live-chat widget

What’s wrong

Buttons with visible text plus title overriding computed name to something else in some assistive technology combos.

Example

Consider a customer-support live-chat widget: buttons with visible text plus title overriding computed name to something else in some assistive technology combos.

Why it matters

Voice-control users and screen-reader users who depend on spoken names matching visible text. The practical effect on a customer-support live-chat widget: they can't tell what's going on without extra effort.

How to test

Check for a title attribute on a control that also has visible text: in some AT combinations title overrides the computed name — verify the announced name still matches what's visible.

How to fix

The accessible name must contain the exact visible label text.

Outcome

That one change on a customer-support live-chat widget means they understand how the page is organized.

Who is affected

Voice-control users and screen-reader users who depend on spoken names matching visible text.

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