• Success Criterion 2.5.8
  • Conformance level AA

Small Icon Buttons Packed Too Close Together to Tap

2.5.8 — Target Size (Minimum)

Scenario

Setting

An insurance company's claims form

What’s wrong

Icon buttons (close ×, kebab menus) rendered ~16–20px with adjacent targets inside the 24px circle test.

Example

A QA pass on an insurance company's claims form turns this up: icon buttons (close ×, kebab menus) rendered ~16–20px with adjacent targets inside the 24px circle test.

Why it matters

People with tremor or larger touch contact areas, and anyone tapping on a moving vehicle. The practical effect on an insurance company's claims form: they lose track of where they are on the page.

How to test

Measure icon buttons (close ×, kebab/three-dot menus) in DevTools: if rendered around 16-20px with adjacent targets falling inside the 24px circle test, it fails.

How to fix

The target must be at least 24x24 CSS px, or have enough spacing that a 24px circle around its center overlaps no other target, or a compliant equivalent control must exist.

Outcome

That one change on an insurance company's claims form means they keep track of where they are on the page.

Who is affected

People with tremor or larger touch contact areas, and anyone tapping on a moving vehicle.

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