• Success Criterion 3.3.2
  • Conformance level A

Required Input Format Never Stated Until After an Error

3.3.2 — Labels or Instructions

Scenario

Setting

A dating app's profile setup

What’s wrong

Required format not stated (date format, password rules) until after error.

Example

Picture a dating app's profile setup: required format not stated (date format, password rules) until after error.

Why it matters

Everyone filling forms, especially people with cognitive disabilities and magnifier users. On a dating app's profile setup, this barrier means they can't complete the form at all.

How to test

Try submitting a field with a specific required format (date, password) without reading any instructions: if the format is only revealed after you get it wrong, it fails.

How to fix

A persistent visible label must be provided, required status must be marked visually AND programmatically (with any symbol explained), and format rules stated before input.

Outcome

Corrected, a dating app's profile setup now lets a visitor finish the task in one attempt.

Who is affected

Everyone filling forms, especially people with cognitive disabilities and magnifier users.

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