• Success Criterion 1.1.1
  • Conformance level A
  • W3C reference F67

Long Image Description That Skips the Image’s Actual Content

1.1.1 — Non-text Content

Scenario

Setting

A ride-hailing app's trip booking screen

What’s wrong

The long description provided for an image doesn't actually convey the same information as the image itself.

Example

A ride-hailing app's trip booking screen shows the problem clearly: the long description provided for an image doesn't actually convey the same information as the image itself.

Why it matters

Blind and low-vision people using screen readers, and anyone who browses with images disabled, when icons or photos carry meaning. Here, on a ride-hailing app's trip booking screen, the result is they are left guessing what the media actually shows.

How to test

Open the linked long description (or expandable detail) and compare it point-by-point to the image: if it leaves out information the image conveys, it fails.

How to fix

Make the long description convey the same information the image conveys.

Outcome

After the fix, the same visitor to a ride-hailing app's trip booking screen can now get the same information as everyone else.

Who is affected

Blind and low-vision people using screen readers, and anyone who browses with images disabled, when icons or photos carry meaning.

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