Success Criterion 1.2.4
Conformance level AA

Live Event Streamed With No Captioning Plan at All

1.2.4 — Captions (Live)

Scenario

Setting

A weather app's forecast screen

What’s wrong

No numbered W3C failure technique exists for this rule — it fails simply when the required feature/behavior is missing or inadequate (see the scenarios below).

Example

Here's what happens on a weather app's forecast screen: no numbered W3C failure technique exists for this rule — it fails simply when the required feature/behavior is missing or inadequate (see the scenarios below).

Why it matters

Deaf and hard-of-hearing participants in live streams, classes, and meetings. In this case (a weather app's forecast screen), they miss information that's only conveyed visually.

How to test

Join the live stream/webinar with sound and check for a live captions option: if none exists, it fails.

How to fix

Readable, reasonably accurate real-time captions must run for the entire live event.

Outcome

Once corrected, a weather app's forecast screen lets them hear or read what the media conveys.

Who is affected

Deaf and hard-of-hearing participants in live streams, classes, and meetings.

Learn more

Understanding Understanding document (opens in a new tab)