• Success Criterion 1.3.1
  • Conformance level A

Star Rating or Progress Step Shown Only as a Visual Cue

1.3.1 — Info and Relationships

Scenario

Setting

A pharmacy app's prescription-refill form

What’s wrong

Star ratings, progress steps, and status badges whose meaning exists only in visual position/color.

Example

A pharmacy app's prescription-refill form shows the problem clearly: star ratings, progress steps, and status badges whose meaning exists only in visual position/color.

Why it matters

Screen-reader, braille, and reading-tool users who depend on coded structure rather than visual layout. On a pharmacy app's prescription-refill form, this barrier means they can't tell what's going on without extra effort.

How to test

Focus a star rating, step indicator, or status badge with a screen reader: it should announce a text equivalent ('3 of 5 stars', 'Step 2 of 4') — visual-only fails.

How to fix

Provide the rating/step/status as text (e.g., '3 of 5 stars', 'Step 2 of 4') alongside the visual.

Outcome

Corrected, a pharmacy app's prescription-refill form now lets a visitor move through the content with confidence.

Who is affected

Screen-reader, braille, and reading-tool users who depend on coded structure rather than visual layout.

Learn more