• Success Criterion 1.3.1
  • Conformance level A
  • W3C reference F42

Clickable Div Acting as a Link Button With No Real Role

1.3.1 — Info and Relationships

Scenario

Setting

An insurance company's claims form

What’s wrong

Something is made to act like a link or button using script only (a clickable div/span) — it isn't announced as a link/button and often can't be used by keyboard.

Example

<div class="heading">Shipping Address</div>

Why it matters

Screen-reader, braille, and reading-tool users who depend on coded structure rather than visual layout.

How to test

Tab to the clickable div/span in DevTools: check the Accessibility Tree — if it has no role of link/button and no keyboard handler, it fails.

How to fix

Use a real <a href> or <button> (or add the correct role, tabindex (keyboard-focus setting) and key handling) so it works as a link/button for everyone.

<h2>Shipping Address</h2>

A real heading element exposes the section structure to assistive tech; a styled div doesn't.

Outcome

On an insurance company's claims form, this barrier is gone for screen-reader, braille — they no longer have to work around this.

Who is affected

Screen-reader, braille, and reading-tool users who depend on coded structure rather than visual layout.

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