- Success Criterion 2.2.1
- Conformance level A
Session Warning That Gives Users Less Than 20 Seconds to Respond
2.2.1 — Timing Adjustable
Scenario
Setting
A nonprofit's donation form
What’s wrong
Warning shown but with <20s to respond, or requiring complex re-auth as the "simple action".
Example
Consider a nonprofit's donation form: warning shown but with <20s to respond, or requiring complex re-auth as the "simple action".
Why it matters
People who read, type, or move slowly, including many screen-reader users. The practical effect on a nonprofit's donation form: they run out of time before finishing the task.
How to test
Time the warning before session expiry: it must appear at least 20 seconds before the timeout, giving a simple way to extend — less time fails.
How to fix
The time limit must be removable or adjustable (to at least 10x) before it starts, or extendable via a warning giving at least 20 seconds to respond with a simple action.
Outcome
That one change on a nonprofit's donation form means they keep up without being rushed or interrupted.
Who is affected
People who read, type, or move slowly, including many screen-reader users.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- Page Auto-Redirects on a Timer With No Way to Stop It
- Page That Auto-Reloads and Resets the User’s Position
- Server Redirect Timeout With No Warning or Way to Extend It
- Session Expiring With No Warning and No Way to Extend It
- Session Extension Allowed Fewer Than the Required 10 Times
- Timeout Adjustment Option Set Below the Required 10x Default