- Success Criterion 2.5.7
- Conformance level AA
Dashboard Widgets Reorderable Only by Dragging
2.5.7 — Dragging Movements
Scenario
Setting
An insurance company's claims form
What’s wrong
Reordering dashboard widgets, playlist items, priority ranks via drag with no alternative.
Example
An insurance company's claims form shows the problem clearly: reordering dashboard widgets, playlist items, priority ranks via drag with no alternative.
Why it matters
People with limited dexterity and switch, eye-gaze, or voice users who cannot drag. On an insurance company's claims form, this barrier means they can't operate the feature without a mouse.
How to test
Try reordering dashboard widgets, playlist items, or priority ranks via a menu or buttons instead of dragging: if drag is the only method, it fails.
How to fix
A single-pointer, non-dragging alternative (buttons, menu option, tap) must exist for the drag operation.
Outcome
Corrected, an insurance company's claims form now lets a visitor reach and operate the control without a mouse.
Who is affected
People with limited dexterity and switch, eye-gaze, or voice users who cannot drag.
Learn more
- Understanding Understanding document (opens in a new tab)