- Success Criterion 2.5.7
- Conformance level AA
- W3C reference F108
Feature Operable Only by Dragging, With No Alternative
2.5.7 — Dragging Movements
Scenario
Setting
A hospital's patient portal appointment scheduler
What’s wrong
Something must be dragged to operate it and there is no click/tap alternative (no 'move to' menu, no buttons).
Example
A tester reviewing a hospital's patient portal appointment scheduler finds this: something must be dragged to operate it and there is no click/tap alternative (no 'move to' menu, no buttons).
Why it matters
People with limited dexterity and switch, eye-gaze, or voice users who cannot drag. On a hospital's patient portal appointment scheduler, that means they get stuck and can't reach the control.
How to test
Try to complete the drag operation using only clicks/taps (arrows, a 'move to' menu, or a picker) instead of dragging: if nothing else works, it fails.
How to fix
Provide a click/tap alternative (move-to menu, arrows, pickers) for every drag operation.
Outcome
With the fix in place on a hospital's patient portal appointment scheduler, they complete the task using only the keyboard.
Who is affected
People with limited dexterity and switch, eye-gaze, or voice users who cannot drag.
Learn more
- Understanding Understanding document (opens in a new tab)
- Technique Related technique (opens in a new tab)