- Success Criterion 1.2.3
- Conformance level A
Media Alternative Describing an Older, Outdated Video Cut
1.2.3 — Audio Description or Media Alternative (Prerecorded)
Scenario
Setting
A subscription box service's account settings
What’s wrong
Alternative describes an older cut of the video (out of sync with current content).
Example
A subscription box service's account settings runs into this exact issue: alternative describes an older cut of the video (out of sync with current content).
Why it matters
Blind and low-vision viewers who hear dialogue but miss unique visual information. Here, on a subscription box service's account settings, the result is they are left guessing what the media actually shows.
How to test
Compare the media alternative's content to the current video: if it describes an older version that no longer matches, it fails.
How to fix
An audio description or a full descriptive transcript covering all important visual information must be provided.
Outcome
After the fix, the same visitor to a subscription box service's account settings can now get the same information as everyone else.
Who is affected
Blind and low-vision viewers who hear dialogue but miss unique visual information.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- No Audio Description or Text Alternative for a Visual Video
- Video’s Visual-Only Content Never Described in Any Format
- Transcript That Only Covers Dialogue, Not What’s On Screen
- Described Video Version That’s Impossible to Find
- Audio Description Track With No Way to Turn It On
- Text-Alternative Exception Claimed Without a Real Text Version