- Success Criterion 1.2.3
- Conformance level A
Described Video Version That’s Impossible to Find
1.2.3 — Audio Description or Media Alternative (Prerecorded)
Scenario
Setting
A bank's mobile money-transfer screen
What’s wrong
Described version exists but is undiscoverable (no link near the primary video).
Example
Picture a bank's mobile money-transfer screen: described version exists but is undiscoverable (no link near the primary video).
Why it matters
Blind and low-vision viewers who hear dialogue but miss unique visual information. On a bank's mobile money-transfer screen, this barrier means they miss information that's only conveyed visually.
How to test
Search near the video player for a link to a described/audio-description version: if none is visible or discoverable, it fails.
How to fix
An audio description or a full descriptive transcript covering all important visual information must be provided.
Outcome
Corrected, a bank's mobile money-transfer screen now lets a visitor understand the image, video, or audio content.
Who is affected
Blind and low-vision viewers who hear dialogue but miss unique visual information.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- No Audio Description or Text Alternative for a Visual Video
- Video’s Visual-Only Content Never Described in Any Format
- Transcript That Only Covers Dialogue, Not What’s On Screen
- Audio Description Track With No Way to Turn It On
- Media Alternative Describing an Older, Outdated Video Cut
- Text-Alternative Exception Claimed Without a Real Text Version