- Success Criterion 2.1.4
- Conformance level A
Shortcut Toggle Setting That Resets on Every Page Load
2.1.4 — Character Key Shortcuts
Scenario
Setting
A project-management tool's task board
What’s wrong
Toggle exists but doesn't persist (resets every load) or is itself unreachable by keyboard/speech.
Example
A project-management tool's task board runs into this exact issue: toggle exists but doesn't persist (resets every load) or is itself unreachable by keyboard/speech.
Why it matters
Speech-input users and people who press keys accidentally. In this case (a project-management tool's task board), they lose track of where they are on the page.
How to test
Change a shortcut or disable it, then reload the page: if the setting resets to default instead of persisting, it fails.
How to fix
The single-key shortcut must be turn-off-able, remappable to include a modifier key, or active only when its control has focus.
Outcome
Once corrected, a project-management tool's task board lets them keep track of where they are on the page.
Who is affected
Speech-input users and people who press keys accidentally.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- Single-Letter Keyboard Shortcut With No Way to Turn It Off
- Global Single-Key Shortcut That Fires During Speech Dictation
- Library’s Default Hotkeys Shipped With No Settings Toggle
- Shortcut Remapping That Doesn’t Allow Modifier Key Combinations
- Keyboard Shortcut That Fires Even While Typing in a Field
- Shortcut Off-Switch Hidden Behind the Very Barrier It Fixes