• Success Criterion 2.1.4
  • Conformance level A

Global Single-Key Shortcut That Fires During Speech Dictation

2.1.4 — Character Key Shortcuts

Scenario

Setting

An online marketplace's seller dashboard

What’s wrong

Global single-key shortcuts (e.g., "?", "j/k", "s" to search) active page-wide, firing during speech input dictation.

Example

On an online marketplace's seller dashboard: global single-key shortcuts (e.g., "?", "j/k", "s" to search) active page-wide, firing during speech input dictation.

Why it matters

Speech-input users and people who press keys accidentally. On an online marketplace's seller dashboard, that means they can't complete the task using a keyboard alone.

How to test

Press single keys like '?' or 'j'/'k'/'s' while browsing normally (not in a text field): if these trigger actions site-wide with no way to disable them, it fails — especially disruptive for speech-input users dictating text.

How to fix

The single-key shortcut must be turn-off-able, remappable to include a modifier key, or active only when its control has focus.

Outcome

With the fix in place on an online marketplace's seller dashboard, they keep track of where they are on the page.

Who is affected

Speech-input users and people who press keys accidentally.

Learn more

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