- Success Criterion 3.2.3
- Conformance level AA
Breadcrumbs Present on Some Pages but Missing on Others
3.2.3 — Consistent Navigation
Scenario
Setting
A food-delivery app's order-tracking screen
What’s wrong
Breadcrumbs present on some pages, absent/reordered on siblings.
Example
On a food-delivery app's order-tracking screen: breadcrumbs present on some pages, absent/reordered on siblings.
Why it matters
People who navigate by memory and routine, including many with cognitive or low-vision needs. On a food-delivery app's order-tracking screen specifically, they can't predict where to find the same feature.
How to test
Check breadcrumb presence/order on sibling pages: present on some, absent or reordered on others, fails.
How to fix
Repeated navigation must appear in the same relative order on every page in the set.
Outcome
Fixed, a visitor to a food-delivery app's order-tracking screen can find the same feature in the same place.
Who is affected
People who navigate by memory and routine, including many with cognitive or low-vision needs.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- Navigation Links Appearing in a Different Order on Each Page
- Header Menu Items Reshuffled Differently on Different Sections
- Footer Link Groups Ordered Differently Across Page Templates
- Search Box That Moves to a Different Spot on Every Page
- Skip Link Appearing in a Different Order on Different Pages
- Mobile Navigation Order That’s Inconsistent With Itself