• Success Criterion 3.2.3
  • Conformance level AA

3.2.3 · Consistent Navigation

Lesson overview · Consistent Navigation

In plain language

Repeated navigation must appear in the same order on every page.

Who it affects

People who navigate by memory and routine, including many with cognitive or low-vision needs.

How to check

Compare header/footer/menu order across several pages: same items, same order. Worked example — A food-delivery app's order-tracking screen: check breadcrumb presence/order on sibling pages: present on some, absent or reordered on others, fails.

Common misconception

Reordering navigation for one page “because it makes more sense there” breaks the pattern users rely on. Consistency matters more than any single page's ideal order. Real example: on a food delivery app's restaurant menu, navigation links appear in a different order on different pages — users who memorize the layout keep getting lost.

Learn more

get in touch

Know where you stand. Know what to work on next.

Tell us what you’re working on and where you need support. Our accessibility specialists can help with audits, remediation, VPAT/ACR, accessible development, and ongoing compliance.

Free 30-minute consultation (opens in new tab)

Free 30-minute call: talk through where you stand, scope a project or get a quote.

Need technical answers now? Book the $100 one-hour consultation to walk through an audit, talk with a developer or review your site live.

Let’s find the barriers before your users do

Indicates a required field.


Your information is kept private and never shared with third parties.

Scenarios in this lesson