• Success Criterion 3.2.3
  • Conformance level AA

Footer Link Groups Ordered Differently Across Page Templates

3.2.3 — Consistent Navigation

Scenario

Setting

A fashion e-commerce site's checkout page

What’s wrong

Footer link groups ordered differently across templates.

Example

A fashion e-commerce site's checkout page is a good example: footer link groups ordered differently across templates.

Why it matters

People who navigate by memory and routine, including many with cognitive or low-vision needs. On a fashion e-commerce site's checkout page, that means they lose confidence they're in the right place.

How to test

Compare footer link groupings across different page templates: differing order across templates fails.

How to fix

Repeated navigation must appear in the same relative order on every page in the set.

Outcome

With the fix in place on a fashion e-commerce site's checkout page, they predict where to look without relearning the layout, specifically for the “Footer Link Groups Ordered Differently Across Page Templates” issue on a fashion e-commerce site's checkout page.

Who is affected

People who navigate by memory and routine, including many with cognitive or low-vision needs.

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