Success Criterion 1.2.2
Conformance level A

Captions Translated Into Another Language Instead of the Original

1.2.2 — Captions (Prerecorded)

Scenario

Setting

A weather app's forecast screen

What’s wrong

Captions in a different language than the audio (only translated subtitles, no same-language captions).

Example

Open a weather app's forecast screen and this is what you'll see: captions in a different language than the audio (only translated subtitles, no same-language captions).

Why it matters

Deaf and hard-of-hearing viewers, and anyone watching video without sound. On a weather app's forecast screen specifically, they can't tell what the image or video is showing.

How to test

Turn on captions and compare their language to the audio's language: if only translated subtitles exist with no same-language captions, it fails at Level A.

How to fix

Synchronized captions must be provided covering all dialogue, speaker identification, and important sounds.

Outcome

Fixed, a visitor to a weather app's forecast screen can understand the image, video, or audio content.

Who is affected

Deaf and hard-of-hearing viewers, and anyone watching video without sound.

Learn more

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