• Success Criterion 1.3.2
  • Conformance level A

Heading or Sentence Split Into Disconnected Announced Fragments

1.3.2 — Meaningful Sequence

Scenario

Setting

An insurance company's claims form

What’s wrong

A single logical text unit (heading, sentence) split across sibling elements/spans so screen readers announce it in fragments.

Example

.step-2 { order: 1; } .step-1 { order: 2; } /* visual order ≠ DOM order */

Why it matters

Screen-reader and keyboard users who encounter content in DOM order.

How to test

Read a heading or sentence with a screen reader: if it's split across multiple sibling elements/spans, it may be announced in disconnected fragments instead of one unit.

How to fix

The screen reader must read content in an order matching the visual/logical order, item by item — nothing skipped, merged, fragmented, or added.

<!-- DOM order matches the order the CSS makes visible: step-1, then step-2 -->

When CSS reorders content visually, the underlying DOM order must still match, or the reading order breaks.

Outcome

On an insurance company's claims form, this barrier is gone for screen-reader and keyboard users who encounter content in DOM order — they no longer have to work around this.

Who is affected

Screen-reader and keyboard users who encounter content in DOM order.

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