• Success Criterion 1.3.3
  • Conformance level A

Instruction That Tells Users to Click ‘the Green Button’

1.3.3 — Sensory Characteristics

Scenario

Setting

A pharmacy app's prescription-refill form

What’s wrong

"Click the green button to continue" — color-only reference (also 1.4.1).

Example

This shows up on a pharmacy app's prescription-refill form: "Click the green button to continue" — color-only reference (also 1.4.1).

Why it matters

Blind, low-vision, and color-blind people when instructions mention only appearance or sound. On a pharmacy app's prescription-refill form, this barrier means they can't tell what's going on without extra effort.

How to test

Read the instruction alone: 'click the green button' relies on seeing color — check whether the button also has a stated name ('click Submit').

How to fix

Instructions must name the control or content in text, not only by shape, color, size, position, or sound.

Outcome

Corrected, a pharmacy app's prescription-refill form now lets a visitor move through the content with confidence, specifically for the “Instruction That Tells Users to Click 'the Green Button'” issue on a pharmacy app's prescription-refill form.

Who is affected

Blind, low-vision, and color-blind people when instructions mention only appearance or sound.

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