- Success Criterion 1.3.4
- Conformance level AA
Kiosk-Style Overlay That Blocks Use Until the Screen Is Rotated
1.3.4 — Orientation
Scenario
Setting
A food-delivery app's order-tracking screen
What’s wrong
Kiosk-style overlays ("best viewed in landscape") that block interaction rather than merely advising.
Example
Consider a food-delivery app's order-tracking screen: kiosk-style overlays ("best viewed in landscape") that block interaction rather than merely advising.
Why it matters
People whose devices are mounted or who cannot rotate a display freely. On a food-delivery app's order-tracking screen specifically, they can't perceive the control's boundary or state.
How to test
Rotate the device: if a kiosk-style overlay saying 'best viewed in landscape' blocks interaction entirely rather than just advising, it fails.
How to fix
The page/app must remain fully usable in both portrait and landscape, with the layout intact after rotation.
Outcome
Fixed, a visitor to a food-delivery app's order-tracking screen can see the control's boundary and current state.
Who is affected
People whose devices are mounted or who cannot rotate a display freely.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- App Locked Into One Screen Orientation With No Real Reason
- Page That Just Asks Users to Rotate Their Device to Continue
- Screen Orientation Locked in Code With No Essential Justification
- App Manifest Locking Orientation for Ordinary, General Content
- CSS That Hides or Breaks Content in One Orientation Only
- Critical Controls Cropped or Unusable in One Orientation