• Success Criterion 1.4.2
  • Conformance level A

Looping Notification Sound With No Way to Turn It Off

1.4.2 — Audio Control

Scenario

Setting

A dating app's profile setup

What’s wrong

Notification sounds looping >3s with no setting to disable.

Example

<audio src="intro.mp3" autoplay></audio>

Why it matters

Screen-reader users competing with page audio, and people with auditory sensitivity.

How to test

Trigger a notification sound and time it: if it loops for more than 3 seconds with no setting to disable it, it fails.

How to fix

Audio must not autoplay beyond 3 seconds without an obvious, keyboard-usable pause/stop/volume control.

<audio src="intro.mp3" autoplay controls></audio>

Autoplaying audio past 3 seconds needs a visible, reachable way to pause, stop, or lower its volume.

Outcome

On a dating app's profile setup, this barrier is gone for screen-reader users competing with page audio — they get the same result as anyone else here.

Who is affected

Screen-reader users competing with page audio, and people with auditory sensitivity.

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