- Success Criterion 1.4.2
- Conformance level A
Looping Notification Sound With No Way to Turn It Off
1.4.2 — Audio Control
Scenario
Setting
A dating app's profile setup
What’s wrong
Notification sounds looping >3s with no setting to disable.
Example
On a dating app's profile setup, a visitor hits this wall: notification sounds looping >3s with no setting to disable.
Why it matters
Screen-reader users competing with page audio, and people with auditory sensitivity. In this case (a dating app's profile setup), they get no equivalent for the sound or picture content.
How to test
Trigger a notification sound and time it: if it loops for more than 3 seconds with no setting to disable it, it fails.
How to fix
Audio must not autoplay beyond 3 seconds without an obvious, keyboard-usable pause/stop/volume control.
Outcome
Once corrected, a dating app's profile setup lets them hear or read what the media conveys, specifically for the “Looping Notification Sound With No Way to Turn It Off” issue on a dating app's profile setup.
Who is affected
Screen-reader users competing with page audio, and people with auditory sensitivity.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- Page Audio That Autoplays Past 3 Seconds With No Control
- Autoplaying Video or Audio With No Way to Pause It
- Background Music That Autostarts With No Visible Player
- Autoplaying Hero Video With Sound and No Pause Button
- Embedded Ad or Carousel iframe That Starts Playing Audio
- Audio That Starts on a Single-Page-App Route Change