- Success Criterion 1.4.11
- Conformance level AA
Slider Track or Progress Bar With Too-Low Contrast
1.4.11 — Non-text Contrast
Scenario
Setting
An insurance company's claims form
What’s wrong
Slider tracks/thumbs and progress bars <3:1.
Example
.claim-progress { background: #eeeeee; }
.claim-progress .fill { background: #f2f2f2; } /* filled portion barely differs from the track */ Why it matters
A claimant checking how far along their multi-step claim is can't tell the filled progress from the empty track.
How to test
Measure slider tracks/thumbs and progress bar fills against their background: 3:1 minimum.
How to fix
Give the filled portion of a progress indicator strong contrast against its track, not just a lighter shade of the same gray.
.claim-progress { background: #e0e0e0; }
.claim-progress .fill { background: #1565c0; } Outcome
A claimant glances at the progress bar and knows immediately they're on step 3 of 5.
Who is affected
Low-vision claimants lose the visual cue for how much of the claims process remains, causing confusion about next steps.
Learn more
- Understanding Understanding document (opens in a new tab)
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