- Success Criterion 2.2.2
- Conformance level A
Autoplaying Background Video With No Way to Pause It
2.2.2 — Pause, Stop, Hide
Scenario
Setting
A hospital's patient portal appointment scheduler
What’s wrong
Auto-playing background/inline video (muted counts as movement) with no pause.
Example
<video autoplay muted loop src="clinic-tour.mp4"></video>Why it matters
A patient trying to concentrate while picking an appointment slot is distracted by constant background motion.
How to test
Time any autoplaying background/inline video (even muted, since visible movement still counts): beyond 5 seconds with no pause control, it fails.
How to fix
Adding the controls attribute, or removing autoplay, gives users a real pause option.
<video muted loop controls src="clinic-tour.mp4"></video>Outcome
A patient pauses the background video and selects an appointment time without distraction.
Who is affected
Users with vestibular disorders or attention difficulties struggle to focus on the scheduler with moving video nearby.
Learn more
- Understanding Understanding document (opens in a new tab)
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