- Success Criterion 2.2.2
- Conformance level A
Autoplaying Background Video With No Way to Pause It
2.2.2 — Pause, Stop, Hide
Scenario
Setting
A hospital's patient portal appointment scheduler
What’s wrong
Auto-playing background/inline video (muted counts as movement) with no pause.
Example
Open a hospital's patient portal appointment scheduler and this is what you'll see: auto-playing background/inline video (muted counts as movement) with no pause.
Why it matters
People with attention disabilities, low vision, or screen-reader users who lose place when content moves. On a hospital's patient portal appointment scheduler, that means they can't keep up with content that won't pause.
How to test
Time any autoplaying background/inline video (even muted, since visible movement still counts): beyond 5 seconds with no pause control, it fails.
How to fix
A visible, keyboard-usable control must pause, stop, or hide the moving, blinking, or auto-updating content.
Outcome
With the fix in place on a hospital's patient portal appointment scheduler, they finish the task at their own pace.
Who is affected
People with attention disabilities, low vision, or screen-reader users who lose place when content moves.
Learn more
- Understanding Understanding document (opens in a new tab)
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