• Success Criterion 3.1.2
  • Conformance level AA

User-Generated Content in Another Language Never Tagged

3.1.2 — Language of Parts

Scenario

Setting

A crowdfunding platform's campaign page

What’s wrong

User-generated content areas known to be another language with no lang handling strategy.

Example 

<div class="campaign-update">
  <h3>Update #4</h3>
  <p>Merci a tous pour votre soutien incroyable cette semaine !</p>
</div>

Why it matters

Campaign creators post updates in whatever language they speak, but the platform never detects or tags it, so backers hear French updates read as mangled English.

How to test

Check user-generated content areas known to include other languages: verify there's a strategy (even a simple lang wrapper) for marking non-page-language UGC.

How to fix

Run the detected or creator-selected language through a lang attribute at publish time, since user-generated content can't rely on one page-level declaration.

<div class="campaign-update">
  <h3>Update #4</h3>
  <p lang="fr">Merci a tous pour votre soutien incroyable cette semaine !</p>
</div>

Outcome

A backer following the campaign hears each update read in its actual language, no matter who wrote it.

Who is affected

Screen reader-using backers following a campaign's updates need each post's actual language flagged, especially when creators post outside the platform default.

Learn more

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