- Success Criterion 3.2.2
- Conformance level A
Toggle Switch That Immediately Saves and Redirects the User
3.2.2 — On Input
Scenario
Setting
A fashion e-commerce site's checkout page
What’s wrong
Toggle switches immediately saving+redirecting.
Example
Open a fashion e-commerce site's checkout page and this is what you'll see: toggle switches immediately saving+redirecting.
Why it matters
Keyboard and screen-reader users, and people who need predictable form behavior. On a fashion e-commerce site's checkout page, that means they can't predict where to find the same feature.
How to test
Flip a toggle switch: if it immediately saves and redirects elsewhere with no warning, it fails.
How to fix
Changing a field's value must not navigate, submit, close, or change context unless the user was told beforehand or explicitly confirms.
Outcome
With the fix in place on a fashion e-commerce site's checkout page, they predict where to look without relearning the layout.
Who is affected
Keyboard and screen-reader users, and people who need predictable form behavior.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- Form That Submits Itself the Moment the Last Field Is Filled
- Selecting an Option That Opens a New Window With No Warning
- Dropdown That Navigates to a New Page on Selection
- Checking a Box That Reloads the Page and Loses Entries
- Country Selector That Re-Renders the Form and Drops Focus
- Search Box That Auto-Navigates Once Enough Characters Are Typed