- Success Criterion 3.3.1
- Conformance level A
Generic ‘There Were Errors’ Message With No Field Named
3.3.1 — Error Identification
Scenario
Setting
A food-delivery app's order-tracking screen
What’s wrong
Generic "There were errors" with no identification of which fields.
Example
Try this on a food-delivery app's order-tracking screen: generic "There were errors" with no identification of which fields.
Why it matters
Everyone submitting forms — especially screen-reader and color-blind users who miss color-only cues. On a food-delivery app's order-tracking screen, that means they can't tell what a field wants or why it failed.
How to test
Submit invalid data: if a generic 'There were errors' message appears without identifying which field(s), it fails.
How to fix
A text error message must identify each field in error and be exposed to assistive technology (announced automatically or focused).
Outcome
With the fix in place on a food-delivery app's order-tracking screen, they complete the form without guessing.
Who is affected
Everyone submitting forms — especially screen-reader and color-blind users who miss color-only cues.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- Form Submission With No Way to Identify What Went Wrong
- Form That Fails Silently With No Error Message at All
- Form Errors Marked Only by a Red Border, With No Text
- Error Text That’s Visible but Never Announced to Screen Readers
- Error Summary That Names Fields Too Vaguely to Identify Them
- Error Toast That Disappears Before It Can Be Read