• Success Criterion 3.3.2
  • Conformance level A

Required Input Format Never Stated Until After an Error

3.3.2 — Labels or Instructions

Scenario

Setting

A dating app's profile setup

What’s wrong

Required format not stated (date format, password rules) until after error.

Example

<input type="text" placeholder="Full name">

Why it matters

Everyone filling forms, especially people with cognitive disabilities and magnifier users.

How to test

Try submitting a field with a specific required format (date, password) without reading any instructions: if the format is only revealed after you get it wrong, it fails.

How to fix

A persistent visible label must be provided, required status must be marked visually AND programmatically (with any symbol explained), and format rules stated before input.

<label for="name">Full name</label>
<input type="text" id="name" placeholder="e.g. Jane Smith">

A persistent visible label survives once the user starts typing; a placeholder alone disappears.

Outcome

On a dating app's profile setup, this barrier is gone for everyone filling forms — they can finish what they came here to do.

Who is affected

Everyone filling forms, especially people with cognitive disabilities and magnifier users.

Learn more