• Success Criterion 3.3.4
  • Conformance level AA

Permanent Data Deletion With No Confirmation or Undo

3.3.4 — Error Prevention (Legal, Financial, Data)

Scenario

Setting

A grocery delivery app's shopping cart

What’s wrong

Deleting user-controllable data permanently with no confirmation and no recovery.

Example

<button onclick="submitPayment()">Pay Now</button> <!-- no review step -->

Why it matters

Everyone in legal, financial, or data-changing flows — especially people prone to input mistakes.

How to test

Delete user-controllable data: if there's no confirmation prompt and no way to recover afterward, it fails.

How to fix

The submission must be reversible, checked with a chance to correct, or confirmed through an editable review step.

<button onclick="showReviewStep()">Review Order</button>
<!-- review screen --> <button onclick="submitPayment()">Confirm Payment</button>

Legal, financial, or data-deleting submissions need a chance to review, correct, or confirm before they're final.

Outcome

On a grocery delivery app's shopping cart, this barrier is gone for everyone in legal, financial, or data-changing flows — they can complete the task without hitting this wall.

Who is affected

Everyone in legal, financial, or data-changing flows — especially people prone to input mistakes.

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