accessibility glossary

Accessibility Statement

An accessibility statement is a public page describing an organization's accessibility commitment, the standard it targets, known limitations, and how to report a barrier or request an accommodation.

A good accessibility statement names a specific standard (such as WCAG 2.2 Level AA), is honest about any known gaps rather than claiming perfect compliance, and gives a real contact method for reporting problems, ideally with a response-time commitment.

Several jurisdictions, including the EU under the Web Accessibility Directive and various U.S. state agencies, require public-sector accessibility statements by law, and even where it isn’t required, publishing one signals genuine commitment and can help demonstrate good faith if a complaint is ever filed.

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