• Success Criterion 1.3.1
  • Conformance level A

Empty Heading Tags Cluttering the Page’s Structure

1.3.1 — Info and Relationships

Scenario

Setting

A university's online course catalog

What’s wrong

Empty heading elements (h1–h6 with no content) creating phantom entries in the heading structure.

Example

<div class="heading">Shipping Address</div>

Why it matters

Screen-reader, braille, and reading-tool users who depend on coded structure rather than visual layout.

How to test

Use a screen reader's headings list: empty h1-h6 tags with no text create blank entries that waste navigation time — check for and flag any.

How to fix

Remove empty heading tags, or fill them with the section's actual heading text.

<h2>Shipping Address</h2>

A real heading element exposes the section structure to assistive tech; a styled div doesn't.

Outcome

On a university's online course catalog, this barrier is gone for screen-reader, braille — they can complete the task without hitting this wall.

Who is affected

Screen-reader, braille, and reading-tool users who depend on coded structure rather than visual layout.

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