• Success Criterion 1.4.5
  • Conformance level AA

Screenshot of Text Used as the Page’s Primary Content

1.4.5 — Images of Text

Scenario

Setting

A grocery delivery app's shopping cart

What’s wrong

Screenshots of text used as the primary content (release notes, quotes, error messages) — not the "essential" exception.

Example

Picture a grocery delivery app's shopping cart: screenshots of text used as the primary content (release notes, quotes, error messages) — not the "essential" exception.

Why it matters

Low-vision users who need scalable text, and people who customize fonts or colors. Here, on a grocery delivery app's shopping cart, the result is they can't read the text against its background.

How to test

Try to select the content of a 'screenshot' (release notes, quotes, error messages): if it's used as the primary content instead of real text, it fails.

How to fix

Real text must be used instead of an image of text (except logos or where the exact rendering is essential).

Outcome

After the fix, the same visitor to a grocery delivery app's shopping cart can now read the text clearly against its background.

Who is affected

Low-vision users who need scalable text, and people who customize fonts or colors.

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