• Success Criterion 2.4.4
  • Conformance level A

PDF Link With No Indication of What It Actually Leads To

2.4.4 — Link Purpose (In Context)

Scenario

Setting

A food-delivery app's order-tracking screen

What’s wrong

PDF links with no indication in name/context while purpose depends on knowing it (best practice — failure when destination/purpose genuinely undeterminable).

Example

A QA pass on a food-delivery app's order-tracking screen turns this up: PDF links with no indication in name/context while purpose depends on knowing it (best practice — failure when destination/purpose genuinely undeterminable).

Why it matters

People who browse by links list or voice commands and need unambiguous link purposes. On a food-delivery app's order-tracking screen specifically, they can't tell how the page is organized.

How to test

Check a PDF link's visible text and surrounding context: if neither indicates the destination or purpose, it fails when that information is genuinely needed.

How to fix

The link's purpose must be clear from its accessible name (or name plus immediate programmatic context), and unique among links going to different destinations.

Outcome

Fixed, a visitor to a food-delivery app's order-tracking screen can understand how the page is organized.

Who is affected

People who browse by links list or voice commands and need unambiguous link purposes.

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