• Success Criterion 1.2.2
  • Conformance level A

Multi-Speaker Video Captions With No Speaker Labels

1.2.2 — Captions (Prerecorded)

Scenario

Setting

An e-book reader's library page

What’s wrong

Captions missing speaker identification in multi-speaker content.

Example

Here's what happens on an e-book reader's library page: captions missing speaker identification in multi-speaker content.

Why it matters

Deaf and hard-of-hearing viewers, and anyone watching video without sound. On an e-book reader's library page, this barrier means they miss information that's only conveyed visually.

How to test

Play any video with multiple speakers: if captions don't indicate who is speaking (name or label), it fails.

How to fix

Synchronized captions must be provided covering all dialogue, speaker identification, and important sounds.

Outcome

Corrected, an e-book reader's library page now lets a visitor understand the image, video, or audio content.

Who is affected

Deaf and hard-of-hearing viewers, and anyone watching video without sound.

Learn more

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