Success Criterion 1.2.2
Conformance level A

Transcript Offered Instead of Required Synchronized Captions

1.2.2 — Captions (Prerecorded)

Scenario

Setting

A social media platform's settings menu

What’s wrong

Only a transcript provided when synchronized captions are required (transcript alone doesn't satisfy 1.2.2).

Example

<video src="demo.mp4"></video>

Why it matters

Deaf and hard-of-hearing viewers, and anyone watching video without sound.

How to test

Look for a caption track (CC) on the video: if only a separate transcript link is offered with no synchronized captions, it fails Level A.

How to fix

Synchronized captions must be provided covering all dialogue, speaker identification, and important sounds.

<video src="demo.mp4">

  <track kind="captions" src="captions-en.vtt" srclang="en" label="English">

</video>

A <track> element with kind="captions" surfaces synchronized text for dialogue and important sounds.

Outcome

On a social media platform's settings menu, this barrier is gone for deaf and hard-of-hearing viewers — they can complete the task without hitting this wall.

Who is affected