• Success Criterion 1.2.1
  • Conformance level A

Auto-Generated Transcript Too Inaccurate to Trust

1.2.1 — Audio-only and Video-only (Prerecorded)

Scenario

Setting

An email client's compose window

What’s wrong

Auto-generated transcript so inaccurate it fails equivalence (uncorrected auto-generated (speech recognition) output).

Example 

<audio controls src="voice-memo-1.mp3"></audio>
<!-- Meant: "Send the report to Marcus by Friday. I think he needs to
     see it before his lunch meeting tomorrow at 9." -->
<p class="auto-transcript">
  send teh report too Marcus buy fridge eye think he needs the too see
  before he lunch meeting for tomorrow at nine
</p>

Why it matters

A colleague reading the auto-transcript instead of playing the memo would send the report to the wrong person on the wrong day, since "Friday" became "buy fridge."

How to test

Compare an auto-generated transcript line-by-line against the actual audio for a 30-second sample: multiple wrong words, missing punctuation, or garbled phrases mean it fails equivalence.

How to fix

Auto-generated transcripts need human review and correction before publishing; raw speech-recognition output is not an equivalent.

<audio controls src="voice-memo-1.mp3"></audio>
<p class="transcript">
  Send the report to Marcus by Friday. I think he needs to see it before
  his lunch meeting tomorrow at 9.
</p>

Outcome

A deaf employee reads an accurate transcript and forwards the report to the right person by the right deadline.

Who is affected

Deaf employees and anyone reading email in a silent office rely entirely on this garbled text and have no way to cross-check it against the audio.

Learn more

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