Transcript Link That’s Broken or Locked Behind a Login

Why it matters

Deaf people who need transcripts of audio-only media, and blind people who need alternatives to silent video.

How to test

Click the transcript link: if it 404s, requires a login the main content doesn't, or otherwise can't be reached, it fails.

How to fix

A complete, accurate transcript (or an equivalent audio track for video-only media) must be provided and linked right next to the media.

<audio src="podcast.mp3"></audio>

<a href="podcast-transcript.html">Read the transcript</a>

A text transcript gives Deaf users the same content the audio carries, with no video/audio dependency.

Outcome

On a grocery delivery app's shopping cart, this barrier is gone for deaf people who need transcripts of audio-only media — they can complete the task without hitting this wall.

Who is affected

Deaf people who need transcripts of audio-only media, and blind people who need alternatives to silent video.