- Success Criterion 3.2.4
- Conformance level AA
Search Function Labeled ‘Search’ Here and ‘Find’ Elsewhere
3.2.4 — Consistent Identification
Scenario
Setting
A budget airline's flight search results
What’s wrong
Same search function labeled "Search" on one page, "Find" on another.
Example
Here's what happens on a budget airline's flight search results: same search function labeled "Search" on one page, "Find" on another.
Why it matters
Screen-reader users and people with cognitive disabilities who rely on consistent naming. Here, on a budget airline's flight search results, the result is they have to relearn the layout on every page.
How to test
Compare the search function's label across the site: 'Search' on one page and 'Find' on another for the same function fails.
How to fix
The same function must use the same name, label, and icon across all pages.
Outcome
After the fix, the same visitor to a budget airline's flight search results can now move confidently between pages.
Who is affected
Screen-reader users and people with cognitive disabilities who rely on consistent naming.
Learn more
- Understanding Understanding document (opens in a new tab)
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