Success Criterion 3.2.4
Conformance level AA

Print Function Labeled Inconsistently Across the Site

3.2.4 — Consistent Identification

Scenario

Setting

An online marketplace's seller dashboard

What’s wrong

Print function: text button one place, unlabeled icon elsewhere with different name.

Example

<button aria-label="Add to favorites">★</button> <!-- called "Save" on another page -->

Why it matters

Screen-reader users and people with cognitive disabilities who rely on consistent naming.

How to test

Compare how the print function is identified across pages: a text button in one place, an unlabeled icon with a different name elsewhere, fails.

How to fix

The same function must use the same name, label, and icon across all pages.

<button aria-label="Add to favorites">★</button> <!-- same label everywhere this action appears -->

The same function needs the same accessible name everywhere it appears, so users learn it once.

Outcome

On an online marketplace's seller dashboard, this barrier is gone for screen-reader users and people with cognitive disabilities who rely on consistent naming — they reach the same outcome without extra effort.

Who is affected