Canada Website Accessibility Audit Services (AODA & ACA)

HalfAccessible delivers Canada website accessibility audits for organizations covered by the Accessible Canada Act, Ontario AODA, and the newer provincial accessibility acts. Every audit combines automated scanning with manual testing by CPWA-, CPACC-, and WAS-certified specialists, benchmarked against WCAG 2.0, 2.1, and 2.2 Level AA.

Quick Answer

Accessibility Service Summary

Canada regulates digital accessibility at both the federal and provincial level. The Accessible Canada Act (ACA) covers federally regulated organizations, including Parliament, Crown corporations, banking, telecommunications, and transportation, and 2025 amendments set web accessibility deadlines of December 5, 2027 for the public sector and December 5, 2028 for the private sector, tested against CAN/ASC EN 301 549, which incorporates WCAG 2.1. Ontario's Accessibility for Ontarians with Disabilities Act (AODA) already requires most public and private organizations in the province to meet WCAG 2.0 Level AA, with similar laws now active in Manitoba and Nova Scotia. An accessibility audit benchmarked against WCAG 2.1/2.2 AA covers the technical requirements of the ACA, AODA, and the newer provincial acts in a single engagement. Primary sources: the Accessible Canada Act, SOR/2025-255 digital amendments, Ontario's AODA, and WCAG 2.2.

Think of this audit like a legal and technical health check for your website or product. Instead of guessing whether you meet local accessibility law, we test against the exact standard that law references and show you precisely where you stand.

  • The Accessible Canada Act (federal) sets WCAG-aligned web deadlines of December 5, 2027 for the public sector and December 5, 2028 for the private sector, via CAN/ASC EN 301 549
  • ACA administrative penalties range from $250 to $75,000 per violation
  • Ontario AODA requires most public and private organizations with 50 or more employees to meet WCAG 2.0 Level AA today
  • Manitoba and Nova Scotia have their own accessibility acts with similar digital requirements
  • Quebec applies its own website accessibility standard, SGQRI 008, to government sites
  • An audit against WCAG 2.1/2.2 AA covers the technical bar used across every current Canadian framework
10+ Years of Accessibility Experience
CPWA, CPACC and WAS Certified Specialists
Manual + Automated Testing
Screen Reader Testing
Developer-Friendly Reports
Global Accessibility Consulting
Why This Matters

Why This Compliance Standard Matters

Meeting the right legal standard protects your organization from enforcement risk and makes your product usable by more people.

Ontario Businesses Are Already Bound By AODA

The Accessibility for Ontarians with Disabilities Act requires most organizations operating in Ontario to meet WCAG 2.0 AA — this is a current obligation, not a future deadline.

Federal Deadlines Are Now Fixed Under The ACA

2025 amendments to the Accessible Canada Act set December 5, 2027 for federal public-sector web accessibility, and December 5, 2028 for federally regulated private-sector organizations, referencing a standard built on WCAG 2.1.

Federally Regulated Industries Are A Priority Target

Banking, telecommunications, and transportation companies fall under federal jurisdiction and carry some of the earliest, most specific obligations under the ACA.

Penalties Are Real, Not Symbolic

Administrative monetary penalties under the ACA can range from roughly $250 to $75,000 per violation, scaled to severity.

Audit Scope

What We Audit

We audit public websites, authenticated applications, SaaS platforms, mobile apps, documents, and design systems.

What is included

Websites

Corporate websites, marketing sites, government websites, university websites, healthcare websites, ecommerce journeys, landing pages, blogs, resource libraries, and multilingual content experiences.

Web Applications

Customer portals, admin dashboards, CRMs, internal software, enterprise workflows, complex forms, authenticated user journeys, data tables, reports, notifications, and role-based interfaces.

SaaS Products

B2B platforms, cloud software, analytics dashboards, AI applications, product onboarding flows, account settings, billing workflows, and feature-rich application screens.

Mobile Applications

Native iOS, native Android, hybrid applications, progressive web apps, orientation changes, touch targets, gestures, screen reader flows, zoom behavior, and mobile form interactions.

Digital Documents

PDFs, Word documents, PowerPoint files, forms, reports, policy documents, financial statements, healthcare documents, education resources, and procurement documentation.

Design Systems

Reusable components, UI libraries, pattern libraries, design tokens, Figma components, interaction patterns, and documentation that affects many pages or product screens.

Who it is for

Public-facing teams

Marketing, ecommerce, healthcare, government, education, nonprofit, and service organizations use accessibility audits to make essential public content available to more people.

Product and SaaS teams

Product teams use audits to validate complex workflows, reduce accessibility debt, improve component libraries, and prepare for enterprise accessibility reviews.

Procurement and compliance teams

Legal, compliance, procurement, and sales teams use audit evidence to answer buyer questions, support VPAT work, and document remediation commitments.

What it covers

Website Accessibility Audits

Evaluate public websites against WCAG 2.2 AA using manual testing, automated scanning, keyboard-only navigation, and assistive technologies.

Web Application Accessibility Audits

Review authenticated user journeys, dashboards, complex forms, data tables, notifications, custom widgets, and enterprise workflows.

Mobile Accessibility Audits

Test native and hybrid applications using VoiceOver, TalkBack, keyboard alternatives, zoom, orientation changes, touch target review, and gesture accessibility checks.

PDF And Document Accessibility Audits

Assess PDFs and office documents for tagging, reading order, alternative text, bookmarks, form fields, headings, tables, and screen reader compatibility.

Accessibility Design Reviews

Identify accessibility issues in Figma files, design systems, and component specs before development begins, reducing rework and improving handoff quality.

VPAT And Procurement Reviews

Evaluate products and prepare accessibility documentation that supports enterprise and government procurement conversations.

Issues We Identify

Accessibility Issues We Identify

Each issue is mapped to user impact, the relevant standard, severity, affected users, and practical remediation guidance.

Missing Alternative Text

Missing or inaccurate alternative text prevents screen reader users from understanding meaningful images, icons, charts, infographics, product photos, and linked graphics. We identify images that need concise alternatives, images that should be marked decorative, and complex visuals that need longer explanations.

Keyboard Accessibility

Many users navigate with a keyboard, switch device, voice control, or assistive technology that relies on keyboard behavior. We test focus order, skip links, menus, modals, tabs, accordions, custom widgets, and form flows without a mouse.

Color Contrast

Low contrast can make text, buttons, icons, form controls, and charts difficult or impossible to perceive. We evaluate contrast for normal text, large text, UI components, focus indicators, disabled states, links, and error messages.

Forms

Forms often block users when labels, instructions, required indicators, validation messages, and error handling are not accessible. We test forms with keyboard navigation and screen readers to confirm users can complete and submit successfully.

Headings And Structure

Headings, lists, landmarks, tables, and reading order help assistive technology users understand a page quickly. We identify skipped heading levels, missing landmarks, and reading-order mismatches.

Dynamic Content

Modern applications often update content without refreshing the page. We test status messages, ARIA live regions, notifications, and single-page app transitions to confirm important changes are announced correctly.

Decision Support

How To Choose The Right Accessibility Service

Feature Automated Testing Manual Testing
Speed Fast (minutes) Slower (days)
Cost Low Higher, but more accurate
Manual WCAG Review No Yes
Keyboard Navigation Limited Complete
Screen Reader Compatibility No Yes
Logical Reading Order No Yes
Meaningful Alternative Text No Yes
Form Usability Partial Yes
Overall User Experience No Yes

Helpful Statistics

  • 1 in 6 people The World Health Organization estimates that roughly 1 in 6 people globally live with a significant disability, a substantial share of any organization's customers, patients, students, or employees. WHO Disability Fact Sheet →
  • WCAG is the international technical baseline. WCAG is the international technical baseline. Regulations and procurement processes worldwide reference WCAG directly or indirectly when defining accessibility requirements. W3C WCAG →
  • 56.1 errors per page The WebAIM Million report has found detectable WCAG failures on the large majority of home pages tested every year since the study began, most commonly low-contrast text, missing alternative text, empty links, and missing form labels. WebAIM Million →

Choose This Service If You Need

  • ACA federal-sector compliance review
  • AODA Ontario compliance review
  • WCAG 2.0/2.1/2.2 AA gap analysis
  • Multi-province accessibility strategy
  • Accessibility statement and staff training support
  • Developer-ready remediation roadmap
Audit Methodology

Our Accessibility Audit Process

A structured process gives your team clear findings, clear priorities, and a practical path to compliance.

  1. 01

    1. Discovery & Scoping

    We review your platform, page count, workflows, and target standard (WCAG 2.0 AA for AODA, or WCAG 2.1/2.2 AA for the Accessible Canada Act) to define audit scope and timeline.

  2. 02

    2. Automated Scanning

    We run automated tools across the defined scope to catch code-level issues quickly, giving us a baseline before manual review begins.

  3. 03

    3. Manual Expert Testing

    Certified specialists manually test keyboard navigation, focus order, forms, headings, and interactive components against WCAG success criteria.

  4. 04

    4. Assistive Technology Testing

    We test with screen readers (NVDA, JAWS, VoiceOver, TalkBack), voice control, and switch access to confirm real-world usability, not just code compliance.

  5. 05

    5. Reporting & Prioritization

    Findings are documented with severity, standard references, screenshots, and reproduction steps, then organized into a prioritized remediation roadmap.

  6. 06

    6. Retest & Validation

    After your team implements fixes, we retest affected pages or flows to confirm issues are resolved and no new barriers were introduced.

Standards And Technologies

Standards, Assistive Technologies, And Tools

Accessible Canada Act (Federal)

Covers federally regulated organizations, including banking, telecommunications, and transportation. 2025 amendments set web accessibility deadlines of December 5, 2027 (federal public sector) and December 5, 2028 (federally regulated private sector) against CAN/ASC EN 301 549. See the Accessible Canada Act and the Canada Gazette amendments (SOR/2025-255).

Manitoba & Nova Scotia Acts

Manitoba's Accessibility for Manitobans Act and Nova Scotia's Accessibility Act apply similar digital accessibility expectations in those provinces. See Manitoba Accessibility and Nova Scotia Accessibility.

WCAG 2.1 / 2.2 AA

Testing to WCAG 2.1 or WCAG 2.2 Level AA meets or exceeds the technical bar referenced by the ACA (via CAN/ASC EN 301 549), AODA, and current provincial accessibility acts.

Assistive technologies

NVDA JAWS VoiceOver TalkBack Keyboard-only navigation Browser zoom Voice Control Switch Control

Tools

Axe ARC Toolkit WAVE Accessibility Insights Chrome DevTools Safari Firefox React Next.js Angular Vue WordPress Drupal Shopify Magento WooCommerce Laravel ASP.NET Java Flutter React Native
Deliverables

What You Receive After The Audit

Executive Summary

A clear summary of audit scope, key risks, priority themes, and recommended next steps for stakeholders.

Accessibility Score

A practical status snapshot that helps teams understand current accessibility maturity and remediation priorities.

Detailed Issue Report

Issue-by-issue findings with screenshots, affected URLs or screens, severity ratings, standard references, and reproduction steps.

Developer Recommendations

Practical remediation guidance, code-level notes, component recommendations, and examples your developers can act on.

Compliance-Ready Documentation

Findings organized to support accessibility statements, VPAT and ACR documentation, and procurement or legal review.

Optional Retest Report

Validation evidence after remediation, showing which issues were fixed and what remains open.

Industries

Healthcare Accessibility audits for patient portals, provider websites, medical forms, telehealth journeys, and healthcare documents. Government Audits for public services, citizen portals, forms, documents, and procurement requirements. Banking Audits for financial journeys, statements, account dashboards, authentication flows, reports, and high-risk transactional experiences. SaaS Audits for B2B products, dashboards, analytics, onboarding, admin settings, and enterprise procurement readiness. Education Audits for university websites, LMS experiences, EdTech platforms, digital documents, admissions journeys, and student services. Retail Audits for ecommerce product pages, carts, checkout, filters, account flows, promotions, and customer support journeys.

Proof points

Certified Accessibility Expertise

HalfAccessible brings CPWA, CPACC, and WAS accessibility expertise to audits, remediation support, documentation, and product guidance.

Developer-Friendly Reporting

Reports are written for action. Developers receive clear reproduction steps, expected behavior, affected users, standard mapping, and remediation guidance.

Cross-Border Experience

We support businesses operating across multiple regulatory regions with a single audit benchmarked to the highest applicable standard.

Practical Turnaround

Audit scope is tailored to your product and priorities so your team receives useful findings without unnecessary reporting overhead.

Checklist

Accessibility Audit Checklist

  • Page title is unique and descriptive
  • Headings follow a logical structure
  • Landmarks identify major page regions
  • Keyboard users can reach every interactive element
  • Focus order matches the visual and logical order
  • Visible focus indicators are clear
  • No keyboard traps are present
  • Links and buttons have meaningful accessible names
  • Images have appropriate alternative text
  • Text and UI components meet contrast requirements
  • Forms have labels, instructions, and accessible error handling
  • Dialogs, menus, tabs, and accordions expose state correctly
  • Tables include appropriate headers
  • Media includes captions or transcripts
  • PDFs include tags and a logical reading order
  • Mobile screens support zoom, orientation, and large touch targets
  • Authentication flows are accessible
  • Reports include standard references and remediation guidance

Ready to Meet Canadian Accessibility Requirements?

Whether you are a federally regulated organization tracking the Accessible Canada Act deadlines or an Ontario business meeting AODA today, our certified specialists will identify every real accessibility barrier and hand your team a prioritized, developer-ready roadmap. Quick audits start at $500, complete audits at $2,000.

Request an Accessibility Audit

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Know where you stand. Know what to work on next.

Tell us what you’re working on and where you need support. Our accessibility specialists can help with audits, remediation, VPAT/ACR, accessible development, and ongoing compliance.

Free 30-minute consultation (opens in new tab)

Let’s find the barriers before your users do

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Canada Website Accessibility Audit Services (AODA & ACA) FAQs

Frequently Asked Questions

Answers to common questions about Canada Website Accessibility Audit Services (AODA & ACA).

Does AODA apply to my organization?

AODA applies to public and private organizations operating in Ontario. Most organizations with 50 or more employees must meet WCAG 2.0 Level AA on their websites and provide staff accessibility training. See the AODA statute and Ontario’s website accessibility guidance.

What is the Accessible Canada Act deadline for my business?

Under the 2025 amendments, federally regulated public-sector organizations must meet web accessibility requirements by December 5, 2027, and private-sector federally regulated organizations by December 5, 2028, against CAN/ASC EN 301 549. See the Canada Gazette SOR/2025-255 and the Accessible Canada Act.

What WCAG level does Canada require?

AODA requires WCAG 2.0 Level AA today. The Accessible Canada Act references CAN/ASC EN 301 549, which incorporates WCAG 2.1. Testing to WCAG 2.1 or WCAG 2.2 AA satisfies both standards and reduces future rework.

Do I need to worry about more than one Canadian accessibility law?

Possibly. Federally regulated organizations fall under the Accessible Canada Act regardless of province. Organizations operating in Ontario, Manitoba, or Nova Scotia may also need to meet that province’s own accessibility act.

What are the penalties for non-compliance?

Accessible Canada Act administrative monetary penalties are set out in the Accessible Canada Regulations Schedule 2 and can range from $250 to $75,000 for many minor digital violations (higher for serious/very serious classifications). AODA also carries its own Ontario penalty structure.

How much does a Canada accessibility audit cost?

HalfAccessible offers a $500 Quick Accessibility Audit for smaller sites and a $2,000 Complete Audit for full-site or application coverage, plus custom enterprise pricing for larger platforms. See our pricing page for details.