- Success Criterion 1.2.2
- Conformance level A
Captions Cut Off or Overlapping On-Screen Text
1.2.2 — Captions (Prerecorded)
Scenario
Setting
A language-learning app's lesson screen
What’s wrong
Captions truncated by player UI or overlapping essential on-screen text.
Example
Consider a language-learning app's lesson screen: captions truncated by player UI or overlapping essential on-screen text.
Why it matters
Deaf and hard-of-hearing viewers, and anyone watching video without sound. The practical effect on a language-learning app's lesson screen: they get no equivalent for the sound or picture content.
How to test
Play the video: if captions get cut off by player chrome or overlap with on-screen text/graphics, it fails.
How to fix
Synchronized captions must be provided covering all dialogue, speaker identification, and important sounds.
Outcome
That one change on a language-learning app's lesson screen means they get the same information as everyone else.
Who is affected
Deaf and hard-of-hearing viewers, and anyone watching video without sound.
Learn more
- Understanding Understanding document (opens in a new tab)
Related scenarios
- Captions That Skip Dialogue or Important Sound Effects
- Video-as-Text-Alternative Never Labeled or Captioned
- Video With Extra Content the Captions Never Include
- Prerecorded Video Published With No Captions Whatsoever
- YouTube Auto-Captions Never Corrected for Accuracy
- Captions That Drift Out of Sync With the Audio